Know who's on call.
Reach them in one tap.
NSERIX brings your on-call schedule, your team directory, calls and messages into one place. Doctors, nurses and front-desk staff see who is covering each service right now and contact them in seconds, from the web or their phone.
For private clinics, medical centres and independent doctors.
When a patient can't wait, finding the right doctor shouldn't take ten phone calls.
In many clinics, on-call coordination still depends on printed schedules, the switchboard and personal phone numbers.
The schedule is out of date.
The on-call schedule was printed last week. Two swaps later, nobody is sure who is really covering tonight.
The right person is hard to reach.
Staff call the switchboard, then a mobile, then a ward extension, while the patient waits.
Changes get lost.
Coverage requests and swaps are agreed in corridors and private messages, with no record the whole team can see.
NSERIX gives every member of the team one shared, up-to-date view of who is on call, and one way to reach them.
One schedule, one directory, one way to reach your team.
Find who's on call.
Search by name, specialty, team, unit or department, or open On-Call Lookup to see who covers a service now, or at any date and time.
Reach them in one tap.
Call through the app, on their mobile or on their secondary number, or send a message with photos, audio, video or an ECG file.
Keep the schedule current.
When someone can't work a shift, they request coverage or a swap. The first colleague to accept takes it, and the schedule updates for everyone.
One schedule.
Every service covered.
Healthcare professionals are always on the move. NSERIX keeps the on-call schedule, swaps and availability in one place, so last-minute changes don't leave a service uncovered.
Smart on-call scheduling
See who's on call, spot the gaps and manage swaps before they become a problem.
Emergency case management
Follow every emergency from the ambulance pre-alert to the right unit, with the whole team informed.
Real-time collaboration
Reach colleagues across departments and sites in one tap, from emergency to the operating room.
Forget manual scheduling.
Staff set their availability, managers apply their scheduling rules, and NSERIX checks every assignment, so building the monthly schedule takes far less back-and-forth.
Everything your team needs to coordinate care.
Built around how clinics actually organise their on-call teams.
On-call and scheduling
On-Call Lookup
See who is covering a site, a group or a specialty right now, or check any future date before you need it.
Shared on-call schedule
Month, week and day views of every schedule, kept up to date for the whole team instead of on paper.
Coverage and swaps
Ask colleagues to cover a shift or trade dates. Requests arrive by notification, SMS and email, and the schedule updates once someone accepts.
Unfilled shifts
Managers see every shift that still needs someone, assign a doctor directly, or send the opening to eligible colleagues.
Availability and leave
Each person sets when they can and can't take extra shifts, so requests go to people who are actually free.
Rules and public holidays
Define who can or can't be on duty together and set holidays once; NSERIX checks every assignment against your rules.
Calendar sync
Doctors can copy their own shifts to Google Calendar or Outlook, with automatic updates when a shift changes.
Communication
In-app calling
Call a colleague, a unit or a department straight from their card.
Secure messaging
One-to-one and team conversations with photos, audio, video and ECG files. Shared media is removed automatically after the period your clinic chooses.
Smart notifications
Each person sets the order in which NSERIX reaches them: app, email, mobile, secondary number or pager.
Team directory and status
Every colleague's card shows their specialty, on-call status, shift time and a short status message.
Patients, beds and emergencies
Status boards
A live view of beds and patients for each unit, with the doctors, nurses and care team assigned to each bed.
My Patients
Doctors see the patients assigned to them, with one-tap calls to the nurse and the unit.
Nurse and bed assignment
Head nurses link nurses to beds and phone numbers, so a call from a bed always reaches the right person.
Emergency cases
Track every emergency from arrival to completion, with a running timer, attachments and the team assigned.
Administration and reporting
Role-based access
Each person sees only what their role requires, from front desk to medical director.
Sites, units and care teams
Organise one clinic or several sites, with their units, departments, beds and care teams.
Reports
Bed, schedule and emergency reports with CSV and PDF export, for managers who need the numbers.
Web, Android and iOS
The same platform at the desk, on the ward and on the move.
Prepare for the patient before the ambulance arrives.
With the optional ambulance module, ambulance crews send a pre-alert from the field: case type, patient details, location, estimated arrival time and photos or an ECG. The receiving team is alerted immediately, and the alert repeats until someone responds.
Accept or decline with confirmation. Emergency staff confirm their identity before accepting or declining a case, and must give a reason for any refusal.
One record from field to unit. Once accepted, the case and its attachments move into your Emergency Cases list.
Clear status for everyone. Crew and clinic see the same status: requested, accepted, declined, completed.
NSERIX supports coordination between your teams. It does not replace the national emergency services or your official alert procedures.
Ask about the ambulance moduleDesigned for every role in your clinic.
Each person gets the tools their role needs, nothing more.
Doctors
See your next shift, find the on-call specialist, request coverage or a swap, and reach colleagues in one tap. If you work in several clinics, link them all to one account.
Nurses and midwives
Know which doctor covers your unit tonight, call them from the bed's status board, and share updates with the care team.
Head nurses
Assign nurses to beds and phone numbers, follow bed status in your unit, and manage your team's schedule.
Medical directors and heads of department
Build and publish the on-call schedule, fill open shifts, approve swaps and act on behalf of staff when needed.
Reception and switchboard
Put callers through to the right on-call doctor without searching through lists or printed schedules.
Clinic management
Manage users, sites and permissions in one place, and use reports to follow activity and staffing.
Lab, imaging, pharmacy and physiotherapy staff use NSERIX too, and ambulance crews can join through the optional ambulance module.
A private network for your clinic, with its own code.
Each clinic or group of clinics on NSERIX gets its own network. Your team signs in with your network code and sees only your clinic's people, schedules and patients. Your administrators decide who joins, what each person can do, and which modules are switched on.
Your own network code. Staff sign in with a username, a password and your clinic's code.
One or several sites. Organise every site with its units, departments and beds.
Your rules. Set roles, scheduling rules, public holidays and how long shared media is kept.
Guided set-up. We create your network, import your staff and train your team.
Not on a clinic network yet? Join the Open Network.
The Open Network connects healthcare professionals across clinics. Create your profile, keep your contact details in one place and communicate with colleagues beyond your own institution. Joining is free.
- 1Register with your professional details.
- 2Get verified. We confirm that you are a healthcare professional before activating your account.
- 3Sign in with the network code ON and start connecting with colleagues.
Already work in a clinic that uses NSERIX? Your access comes through your clinic.
Built for information that must stay confidential.
Medical secrecy applies on NSERIX just as it does on the ward.
Our own infrastructure
NSERIX runs on infrastructure we operate ourselves. Calls and messages don't pass through an outside communications provider.
Each clinic is separate
Every network is isolated. Your team sees only your clinic's data.
Access by role
Each person sees only what their role requires, and sensitive actions such as accepting an ambulance case require signing in again.
Encrypted connections
All traffic between your devices and NSERIX is encrypted.
Our Privacy Policy, Terms of Use and Data Processing Agreement for clinics are built on Algeria's personal data protection law (Law No. 18-07). Read our Privacy Policy
For a single doctor or a whole clinic.
Gratuit and Médecin
Start free on the Open Network. The Médecin plan lets you link every clinic you work in, see who is on call across them, share files and message without limits.
Cabinet
Gives a small team shared messaging, a shared status board, and coverage and swap requests.
Clinique and Clinique Pro
Give your whole team the full toolset, from the on-call schedule to status boards, emergencies and reports. Priced by team size.
Doctors who work in a clinic that subscribes to NSERIX are covered by their clinic and never pay twice.
Frequently asked questions
What is NSERIX?+
NSERIX is a communication and on-call coordination platform for healthcare teams. It brings together your on-call schedule, your team directory, calls, messages, bed status boards and emergency cases in one place.
Who is NSERIX for?+
Private clinics, groups of clinics, group practices and medical centres, and independent doctors. Within a clinic, it is used by doctors, nurses, head nurses, medical directors, reception and management, each with access suited to their role.
Does NSERIX replace our medical records or emergency services?+
No. NSERIX helps your teams coordinate. Patient information that belongs in the medical record must still be recorded there, and NSERIX does not replace the national emergency services or your official alert procedures.
Which devices can we use?+
NSERIX works in a web browser and on Android and iOS phones.
Which languages are available?+
The interface is available in French and English.
Who can see our clinic's data?+
Only your clinic's users, according to the role your administrators give them. Each clinic network is separate from every other.
I work in several clinics. Do I need several accounts?+
You have an account in each clinic that uses NSERIX, and you can link them so you see your schedules and colleagues in one place.
Is joining the Open Network really free?+
Yes. Joining the Open Network is free. Your account is activated once we have confirmed that you are a healthcare professional.
How does a clinic get started?+
Request a demo. We show you NSERIX with your own use cases, then set up your network, import your staff and train your team.
How much does NSERIX cost for a clinic?+
Clinic plans are priced by team size. Request a demo and we will send you a quote for your clinic.
Be Part of the Next Generation of Hospital Communication
Try Nserix for free during our pilot period. Provide feedback and receive a lifetime discount for your institution. Please submit the form below. We will be in touch with you soon.